Question 1

How old do children need to be?

Accepted Answer

Rainbow is made for ages 4 to 8: Red for 4 to 5, Orange for 5 to 6, Yellow for 6 to 7 and Green for 7 to 8. Ages are a guide. The free Unit 1 helps you choose.

Question 2

Can we try it without signing up?

Accepted Answer

Yes. The demos on the home page and on each course page are real lessons that need no account. Unit 1 of every course is also free once a grown-up has an account.

Question 3

Which units are ready?

Accepted Answer

Red, Orange and Yellow have 8 units each. Green has Units 1 to 3. Unit 1 of every course is free with a grown-up’s account.

Question 4

What do we need to play?

Accepted Answer

A modern web browser on a tablet or a computer, with sound. Phones work best held sideways. Lessons load over the internet, so you need a connection.

Question 5

What does a licence cover?

Accepted Answer

A paid plan covers one device: the first browser that opens the course takes the licence. If you change device, contact us and we will move it.

Question 6

What data do you collect about children?

Accepted Answer

Only a nickname (letters only) and an avatar. Accounts are created by adults. A child’s voice stays on the device and is never uploaded. See the privacy and cookies page.

Question 7

Do you use cookies or analytics?

Accepted Answer

This website can use Google Analytics, but only if you accept it in the cookie banner. Nothing is tracked inside the children’s lessons. Details and your choices are on the privacy and cookies page.

Question 8

How do we subscribe?

Accepted Answer

Subscriptions are arranged through our sales team. Use the contact sales button on the pricing page or the request button on a course page, choose your plan in the form, and your message is sent to our team.

Question 9

Can you create content for our institute?

Accepted Answer

Yes, for institutes. We can build lessons, units or whole courses around your syllabus and learners in the Rainbow style. Available to institutes, scoped and quoted case by case. See custom content.

Question 10

Is there a desktop app?

Accepted Answer

Windows and macOS installers are available to institutes on request. A white-label version, with your institute’s own name and logo, is available on an annual subscription, charged per institution. Available to institutes as a pilot; delivery agreed with each institution. Contact sales for details. School use by agreement. Families play in the web browser with a course subscription.

Question 11

Can a teacher or tutor use it with a class?

Accepted Answer

Classroom use is arranged by agreement. Student-seat pricing: US$5 per student per month or US$48 per student per year, minimum 5 students, confirmed in your institutional agreement. School use by agreement. Tell us about your class on the contact page.

Question 12

Which English do the lessons use?

Accepted Answer

You can choose US or UK English sounds in the settings.

Question 13

Do lessons have to be played in order?

Accepted Answer

By default lessons open one after another. A grown-up can turn that off in settings so children can jump ahead.

Question 14

Something is not working. Who do we ask?

Accepted Answer

Use the contact page. Tell us the device, the browser and what you saw.

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